David C Cook COVID-19 Response


A Message to Our Valued Ministry Partners

How can we help you?

Your ministry matters as much as ever—and you’re not alone. With God’s help, we are in this together to serve our churches and love our neighbors through troubling times.

And your ministry partners here at David C Cook are ready to support you. As the situation with COVID–19 remains extremely dynamic, we will continue to make proactive decisions that are grounded in care for you.

At this time our warehouse is continuing to receive and ship orders, however you may experience a minor delay.  If you have questions or concerns, please call us at (800) 323-7543, email us at customercare@davidccook.org, or chat with us at davidccook.org.
 

Below you can find more answers to questions you may have, as well free resources for your ministry.

No matter what happens in the days and weeks ahead, we know God's faithfulness is as great as ever. We are still the church—His church. And our ministry still matters.

 

We are praying with you,

The David C Cook Team

 

 

We've compiled a list of free books, activities, lessons and helpful articles to support and encourage you during this time.  

Important Messages for our Customers

FAQ’s for CURRICULUM CUSTOMERS

Returns Questions

Can we return the spring material that we won’t be using since we are now not meeting?

If you are not using either the physical or digital options provided, we will credit you upon request, for the unused portion. There is no need to return the materials. If you need assistance accessing the digital version (being provided at no additional cost), please contact us for access.

 

Can we return the summer material we received as we won’t be using it?

We suggest you hold on to that material so that when your classes begin meeting again, you’ll be prepared with the materials you’ll need. If you opt to keep your summer material, we will provide you with digital editions of your curriculum in May. However, if you’d like to return your shipment, summer material can be returned any time up until July 30th. You will then be credited for the cost of the returned materials. Please include your packing slip or other document that includes your account number to ensure you are properly credited.

 

Who pays for the cost of the return shipping?

You’ll be fully credited for the materials that are returned. You will need to provide for the shipping cost, using whatever shipping method works best for you. We suggest you obtain and keep the tracking number you receive from the carrier you choose.

 

Resource Questions

What digital resources are available to assist us while our Sunday School is not meeting?

David C Cook’s current church curriculum customers now have temporary free access to certain digital teaching materials for church and family use.

We are providing our existing church curriculum customers with free access to spring digital resources so you can continue your lessons during this time. Please check your email for download codes for your curriculum—you may share these codes with your church family for their personal noncommercial use (the codes should not be posted or shared publicly). This permission for spring curriculum expires May 31, 2020, and your use is subject to our End User License Agreement found HERE.

We also offer several additional free resources that are available for anyone to use to help their church family navigate Covid-19. You can check them out at shop.davidccook.org/pages/covid19-resources and at MinistrySpark.com. We encourage you to share these with your church family and to check back often for more resources.

 

How may I use and share these materials?

You have permission to:

Post these materials on a closed church-owned website or on a closed Facebook group administered by a member of your church staff.

You may share these resources with your families, teachers and students connected with your church, for your ministry nonprofit/noncommercial use only, for purposes of continuing your Bible lessons during this time. If you share these materials within your church, we ask that you post only the files we provide. Please limit your posts to one lesson per week and remove the posted content before posting the next week's content. This permission expires May 31, 2020, and your use is subject to our End User License Agreement found HERE.

For example: A “closed website” could be a site with a page that can only be accessed with a password given out to your church members; or a page on a site that can only be accessed through a direct link (e.g. access to the page is not posted on the church’s home page or any page that can be navigated to via the website’s navigation). Basically, we ask that you not make these materials available to the general public—they are meant for use by our curriculum customers and their churches, as a replacement copy and for use digitally during the current pandemic.

Livestream teaching based on these materials on a closed church-owned website or on a closed Facebook group administered by a member of your church staff.

Through May 31, 2020 (and subject to our End User License Agreement HERE), you may incorporate our curriculum materials, videos or music into lessons that you want to livestream or post online for your church. Please give David C Cook credit for the materials in the notes of the posting if that is possible.

For example: A “closed website” could be a site with a page that can only be accessed with a password given out to your church members; or a page on a site that can only be accessed through a direct link (e.g. access to the page is not posted on the church’s home page or any page that can be navigated to via the website’s navigation). Basically, we ask that you not make these materials available to the general public—they are meant for use by our curriculum customers and their churches, as a replacement copy and for use digitally during the current pandemic.

Send these materials via email to your staff, volunteers, and families.

Again, these materials are intended to aid you in continuing to teach and provide for your students during this difficult time. These materials are not intended to be shared outside of your church family.

 

See Special Curriculum Permissions for the COVID-19 Season below.

 

Special Curriculum Permissions for the COVID-19 Season

COVID-19 Response: David C Cook’s current curriculum customers now have temporary permission to use certain digital teaching materials* for church and family use.

We are providing our customers with free access to digital resources from the approved list of curriculum lines* so you can continue to serve the teams and families in your church. Please check your email for download codes for your curriculum that you may share with your church family for their personal use (the codes should not be posted or shared publicly).

Any content you choose to share should not be posted or shared publicly.

You have permission to:

  • post or livestream teaching based on these materials on a closed church-owned website.
  • post or livestream teaching based on these materials on a closed Facebook group administered by a member of your church staff.
  • send these materials via email to your staff, volunteers, and families.

This permission expires May 31, 2020, and your use is subject to our End User License Agreement found HERE. The free content must be pulled down from the posted locations after that date and can no longer be shared after May 31, 2020.

*Only resources from this approved list of curriculum lines may be used under this license:

  • Accent
  • Bible-In-Life
  • Echoes
  • Encounter
  • Gospel Light
  • HeartShaper
  • Standard Lesson
  • The Action Bible Curriculum

Message to Our David C Cook ez order customers

Valued Ministry Partner

Every day we wake up to new information about how the coronavirus is affecting communities across the globe. As the situation with COVID–19 remains extremely dynamic, we will continue to make proactive decisions that are grounded in care for churches, customers, and the partners we serve.

With these changes happening in real time, we’d like to share with you about how David C Cook is currently responding:

  • As of today, our warehouse remains operational in prayerful anticipation that all of our churches will be able to worship together soon.
  • Because of this, we are shipping summer curriculum EZ Orders as we normally would to make sure you have your materials on-time. However, should the need for social distancing prolong, we will ensure you receive a digital version of your summer curriculum.
  • As an existing customer, we are working to provide you digital versions of your current curriculum so that you can continue resourcing those you serve. We encourage you, during this time, to use them in your live-streams, recordings, or to distribute them to the families in your ministry for at-home study. Please look for additional communication from us via email regarding how to access these assets.

If you have questions or concerns, please call us at (800) 323-7543 (hours of operation 7am – 5pm MST), email us at customercare@davidccook.org, or chat with us at davidccook.org.

Please know that we will continue to adapt to your evolving needs during these extraordinary days. But we also take comfort in the things that aren’t changing. God is still on His throne. His Church is still strong. His Word is still alive and active. His Spirit is still moving. And we still serve Him.

We encourage you to join us, along with the psalmist David, and look each morning for word of God’s unfailing love, and to put our trust in Him, and to say, “Show me the way I should go, for to you I entrust my life.” (Psalm 143:8).

 

We are praying with you,

Your David C Cook Curriculum Team

 

 

Free Resources permissions

Each downloaded file is intended for your personal noncommercial use only. The product is protected by copyright laws and is subject to our End User License Agreement at EULA. Additional restrictions may apply. Downloadable/digital products cannot be returned, sold, or relicensed. The product’s text and artwork may not be extracted and/or reused in other materials without the express written permission of David C Cook.

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