At this time, shipping operations are delayed. We plan to resume regular service as soon as possible so please check back for updates. Digital & downloadable products...
At this time, shipping operations are delayed. We plan to resume regular service as soon as possible so please check back for updates. Digital & downloadable products will remain available.
Ken Blanchard is one of America's best-known leadership and business experts. And now he helps you understand and experience the art of influence by revealing the greatest life and leadership lessons he's learned in his rich career as an educator and business leader.
The Heart of a Leader offers Blanchard's insight and wisdom on:
- Choosing values
- Aiming for excellence
- Maintaining integrity
- Finding the courage to change
- Helping others reach their potential
- And much more
Arranged with your busy schedule in mind, this book offers you Blanchard's most important concepts in an accessible format. You can reach for instant motivation and insight on a daily basis or soak it up in one reading.
Powerfully challenging and deeply inspiring, The Heart of a Leader will enable you to develop the courageous heart of a true leader. master key attitudes and actions to impact lives around you. and enjoy the profound wisdom that only Ken Blanchard can deliver.
About the Author
Dr. Ken Blanchard is a highly respected business leadership consultant and best-selling author. His book The One-Minute Manager (with Spencer Johnson) has sold more than nine million copies worldwide, and Raving Fans and Gung Ho! (both with Sheldon Bowles) are also best sellers, along with other books in The One-Minute Manager Library. Ken is the chief spiritual officer of The Ken Blanchard Companies, a group of management training and consulting businesses that he and his wife, Dr. Marjorie Blanchard, founded in 1979. He is also a visiting lecturer at his alma mater, Cornell University, where he received his B.A. and Ph.D. degrees.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
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|Publication Date:||October 1, 2007|